1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Date of birth
- Address
- CNIC / Identification details (if required for medical purposes)
b) Medical Information
- Medical history
- Appointment details
- Diagnostic reports
- Treatment records
c) Website Usage Information
- IP address
- Browser type
- Pages visited
- Cookies and analytics data
2. How We Use Your Information
Your information may be used for:
- Scheduling appointments
- Providing medical consultation and treatment
- Processing laboratory and diagnostic services
- Communicating appointment confirmations and reminders
- Improving our healthcare services
- Maintaining medical records
- Compliance with legal and regulatory requirements
We only use your information for legitimate medical and operational purposes.
3. Confidentiality of Medical Records
All medical records are handled with strict confidentiality. Access to patient information is limited to authorized healthcare professionals and administrative staff only.
We maintain appropriate safeguards to ensure the privacy and security of your health information.
4. Data Protection & Security
Noor Medical Complex implements appropriate technical and administrative security measures to protect your data from:
- Unauthorized access
- Disclosure
- Alteration
- Loss or misuse
However, while we strive to protect your information, no online system is completely secure.
5. Sharing of Information
We do not sell or rent your personal information.
Your information may only be shared:
- With medical professionals involved in your care
- With laboratories and diagnostic centers (if required)
- When required by law or regulatory authorities
- In case of medical emergencies
6. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience. These tools help us understand website traffic and usage patterns.
You may disable cookies through your browser settings if preferred.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request updates to your contact details
- Inquire about how your data is being used
For any such requests, please contact our administration department.
8. Third-Party Links
Our website may contain links to external websites. Noor Medical Complex is not responsible for the privacy practices of third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updated versions will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Noor Medical Complex
📍 Shakrial Road, Khanna Pul, Islamabad Express, Rawalpindi
📞 111-222-5555
📧 info@noormedicalcomplex.com.pk